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415 Madison Avenue, Covington, KY 41011Monday: Closed · Tuesday – Friday: 10am – 7pm · Saturday: 9am – 4pm · Sunday: ClosedTuesday – Friday: 10am – 7pm(859) 555-0104

Our policies

What is good to know before you book.

Booking and deposits

Every visit is booked ahead on the booking page, or by phone. There are no walk-ins. The first head shave and the scalp care visit take a deposit that holds your time and goes toward the visit. Other services take none.

Canceling and running late

Please give us 24 hours to cancel or move a visit. If you are more than 10 minutes late, we may shorten the visit or move it to another day, so the next person keeps their time.

If you miss an appointment

If you miss a visit without telling us, the deposit stays with the shop, and we ask you to confirm your next visit by phone.

Children and companions

Teenagers are welcome for a head shave or a cut, with a parent in the shop. Scalp care visits are for adults.

How the line works

Appointments only, so there is no line to join. If the visit before yours runs over, your barber will tell you how long.

Before your visit

Arrive five minutes early, and tell your barber before the first pass about any sore spots, new moles or products you use on your scalp.

When to ask your doctor first

If your hair has thinned quickly or come out in patches, your scalp is sore, itchy or has a rash, or a mole or spot has changed, see your doctor or a dermatologist first. We do not diagnose, and we do not shave over broken or irritated skin. Come back when it has settled.

If you're not happy

If a shave or a cut is not right, tell us within a few days and we will make it right.

Tipping

Tips are welcome and never expected. You can leave one at checkout, and it goes to the barber who served you.

Ready when you are

Book a head shave, a scalp care visit or a cut.